At Tiger Trader Enterprises, we value transparency and aim to provide a clear returns and refund process for our customers. This policy outlines the conditions under which returns, replacements, or refunds may be considered.

Eligibility for Returns

Returns may be accepted under the following conditions:

  • The product received is damaged during transit
  • The product delivered is incorrect compared to the order placed
  • The product is found to be defective at the time of delivery

To be eligible for a return, the product must:

  • Be unused and in its original condition
  • Be returned in original packaging
  • Include proof of purchase or order confirmation

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Opened or used products
  • Items damaged due to improper handling after delivery
  • Products returned without original packaging
  • Products purchased during clearance or special sale offers (if applicable)

Return Request Process

To request a return or replacement:

  1. Contact us within 48 hours of delivery
  2. Share order details along with clear images of the product and packaging
  3. Our team will review the request and respond accordingly

Return requests raised after the specified time period may not be accepted.

Refunds

Once the returned product is received and inspected, we will notify you of the approval or rejection of the refund.

If approved:

  • Refunds will be processed to the original method of payment
  • The processing time may vary depending on the payment provider
  • Shipping or handling charges, if any, may not be refundable

Replacements

In cases of damaged or incorrect items, we may offer a replacement instead of a refund, subject to product availability.

Shipping Costs for Returns

  • Return shipping costs may be borne by the customer unless the return is due to an error on our part
  • Shipping charges are non-refundable unless otherwise stated

Order Cancellations

Orders may be canceled before dispatch. Once the order has been shipped, cancellations may not be possible.

Policy Updates

Tiger Trader Enterprises reserves the right to modify this Refund and Returns Policy at any time. Updates will be reflected on this page without prior notice.

Contact Us

For any questions related to refunds or returns, please contact us:

Tiger Trader Enterprises
Amritsar, Punjab, India
📞 Phone: 097795 57526
📧 Email: tigertraderenterprises@gmail.com
🌐 Website: www.tigertraderenterprises.com